Privacy Policy
Effective Date: 23 June 2025
1. Who We Are
Sweet Wood Shots is a brand of SaaraLabs (Pvt) Ltd, a Sri Lankan research & nutraceutical manufacturer with head offices located at No. 17, Horton Place, Colombo 07, Sri Lanka. References to “Sweet Wood Shots”, “we”, “our” or “us” in this Policy include our parent company SDS Spices where relevant.
2. Scope & Consent
This Policy explains how we collect, use, share, and protect information when you:
- Visit SweetwoodShots.com or any sub-domain;
- Purchase products through our WooCommerce store;
- Create an account, subscribe to emails, or interact with our social media and advertising.
By using our Site, you consent to the practices described here. If you do not agree, please refrain from using the Site.3. The Information We Collect
We collect the following types of information:
- Identity & Contact: name, address, phone, email (via checkout, forms)
- Payment: processed by third parties; we don’t store full card numbers
- Order & Fulfilment: products ordered, tracking details
- Device & Usage: IP, cookies, analytics (Google, Meta)
- Marketing Preferences: opt-ins, survey answers
- Optional Health Input: self-reported wellness goals
- Children: We do not knowingly collect data from children under 16.
4. How We Use Your Information
- Contractual: to fulfil and ship orders
- Customer Support: handle enquiries
- Marketing: send news, offers (opt-out anytime)
- Analytics: site improvements and testing
- Fraud & Legal Compliance
5. Cookies & Similar Technologies
We use cookies and pixels (e.g., Google Analytics, Meta Pixel) to:
- Remember cart contents
- Measure ad performance
- Personalise experiences
Manage cookies via browser settings or our cookie banner.6. Sharing & Disclosure
We do not sell your data. We may share it with:
- Payment processors
- Fulfilment and logistics partners
- IT and marketing service providers
- Law enforcement or regulators when required
- Buyers in case of acquisition (you’ll be notified)
7. International Transfers
If you're outside Sri Lanka, your data may be transferred to countries with different data laws. We use Standard Contractual Clauses where applicable.
8. Your Privacy Rights
You may request:
- Access, correction, or deletion of your data
- Restrictions or objections to processing
- Data portability
Email: privacy@sweetwoodshots.com9. Data Retention
We retain data as long as necessary:
- Orders: kept for 7 years for tax
- Marketing: deleted after 2 years of inactivity or upon request
10. Security
We use SSL encryption, secure payments, access controls, and regular scans. No system is 100% secure, but we use best practices.
11. Third-Party Links
Links to external sites are governed by their own privacy policies.
12. Changes to This Policy
We may update this policy. Major changes will be posted on this page and emailed where appropriate.